Run Auto Parts Privacy Policy

Your privacy is important to us at Run Auto Parts. We believe that people need to be able to trust our website as we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your information. Please read through with our privacy policy and if you have questions or concerns please email us at info@runautoparts.com.au.

Collection of Personal Information

We may collect a variety of information from you by you entering your name, email address, mailing address & phone number when completing an registration form to become a member of Run Auto Parts, ordering a product, participating in a promotion, or subscribing to a newsletter.  

This information we collect allows us to keep you posted on Run Auto Parts latest product announcements, promotions and news. It also helps us to improve our customer service, content and advertising.

Any information collected by Run Auto Parts is collected via correspondence from you or your company. This may be via the telephone, Email, mail or directly through our website.

We may also ask you to provide your vehicle's VIN so we can check and confirm fitment of your order prior to shipping.

Cookies

We collect other general non personal data such as number of visitors, type of browser, page views, geographical; location, general effectiveness of advertising campaigns using third party cookies, such as Google analytics, in order to improve our website performance. We use these cookies to identify problems you may face when visiting our store so we can continually improve. If you prefer not to allow this information, please download the Google Analytics Opt-out Browser Add-on.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information on our website, we encrypt that information using secure socket layer technology (SSL). We’re PCI compliant and do not store credit card details.

We follow industry standards closely to protect your personal information.

Access to Collected Information

If your personal information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@runautoparts.com.au.

Third Parties

Run Auto Parts will not sell or provide your personal data to other third parties allowing them to use your personal data for their own purposes. We will not share any personal financial information you provide with other parties unless this is needed to process your order or prevent or combat fraud. From time to time, runautoparts.com.au may provide links to other websites. You should carefully review the privacy policies on those websites as the terms and conditions set out in this privacy statement only cover the domain name of https://runautoparts.com.au/.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Run Auto Parts Security Policy

Run Auto Parts is a PCI compliant company and we do not collect or store credit card details or any payment information. To complete a transactional payment on our website you engage directly with our payment gateways, eWay, PayPal, Zippay or Afterpay. Your credit card data is handled directly by eWay, our payment gateway provider. Your credit card details are never entered in to our webstore. Our website is fully PCI compliant and is scanned by Trustwave for vulnerabilities monthly.

About eWay

EWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Run Auto Parts or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Run Auto Parts.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Fraud Checks

Some purchases made by credit card may be subject to addition fraud checks. These orders generally have non matching email or delivery addresses to the credit card or are of a high value. To protect our business against fraud we may directly call you, the customer, or ask you, the customer, to verify a small charge to your credit card (less than 15 cents). Your order will not be despatched while we’re waiting for a response from you. If we do not receive are response from you within 7 days, your order will be cancelled and refunded.

Changes to our Privacy Policy

Occasionally, it may be necessary for Run Auto Parts to change this privacy policy, so we suggest that you check here every once in a while. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

Delivery

After ordering online, you will receive an email confirmation from Run Auto Parts containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to post your goods via Australia Post, same day despatch provided your purchase is before 12pm; however, if goods are unavailable, we're waiting on further infromation from you to ensure fitment (such as your Vehicle's VIN), or your order has been subject to extra fraud checks, delivery will take a little longer. If you wish to query a delivery please contact us at info@runautoparts.com.au .

Refund & Returns

If you are not completely satisfied with your item, products may be returned within 30 days of purchase, providing that they are in unused condition and are returned in their original packaging. Please choose carefully as no refunds are given for postage costs or on electrical items.